Case Study

OrthoTennessee Achieves 68% Enrollment Rate with Patient Portal

OrthoTennessee Achieves 68% Enrollment Rate with Patient Portal

Implemented within a month Enrollment rate in a matter of weeks Saved time for both providers and patients Enabled providers to see the whole patient experience Helped meet MIPS and Meaningful Use guidelines OrthoTennessee Achieves 68% Enrollment Rate with Patient Portal OrthoTennessee Location: Knoxville, Tennessee Mission: Improve lives through patient-centered care; every patient, every time Size: 10 clinic locations Background: Physician-directed physical therapy, state-of-the-art diagnostic imaging, and bracing NEXTGEN HEALTHCARE SOLUTIONS • NextGen ® PxP Portal • NextGen ® Enterprise EHR • NextGen ® Enterprise PM CLIENT PROFILE HIGHLIGHTS CASE STUDY THE CHALLENGE An unpopular portal A cumbersome, non-intuitive patient portal deterred OrthoTennessee’s patient

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