Case Study
Outpave improves expense management experiences with transaction enrichment using Visa Merchant Search API
Outpave improves expense management experiences with transaction enrichment using Visa Merchant Search API
This case study describes how Outpave, a fintech serving small to mid-sized trade and construction businesses, improved expense management by enriching card transaction data using the Visa Merchant Search API. Previously, inconsistent and error-prone merchant data made it difficult for customers to validate spend, raised fraud concerns, and drove high volumes of support and dispute tickets. By integrating Visa’s API into its authorization and capture workflows, Outpave added accurate merchant names, locations, contact details, logos, and URLs in near real time, enabling clearer transaction review and merchant-specific spend controls. As a result, 95% of transactions are now cleaned automatically, 80% include complete merchant attributes, customer support costs have declined, and Outpave can focus more on innovation and enhanced customer experiences.
