Case Study

Overcoming Aggregation Obstacles FormFree Utilizes MX to Boost Connection Rate

Overcoming Aggregation Obstacles FormFree Utilizes MX to Boost Connection Rate

Overcoming Aggregation Obstacles FormFree Utilizes MX to Boost Connection Rate

FormFree, a provider of consumer-permissioned asset, income, and employment data, faced challenges with slow aggregation times and frequent MFA pop-ups that disrupted loan applications. By integrating MX’s tokenized, credential-free API connections, aggregation times dropped 89% from 3:30 minutes to 22 seconds, while verification completion rose from 86.4% to 97.6%. Transaction history returned improved by 163 days on average, and nearly half of traffic now uses API and token-based connections. These enhancements have closed over 1 million loans since 2018 and are expected to lift annual revenue by 15%, while improving borrower trust and lender confidence.

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