PenFinancial Realizes Significant Savings with eStatements
PenFinancial Realizes Significant Savings with eStatements
4 PagesPenFinancial Credit Union, serving Niagara Region members across 4 branches with 61 employees and $228 million in assets, sought to boost eStatement adoption, enhance member service, and cut printed statement costs and inefficiencies. Doxim’s eStatements, part of the Doxim Customer Engagement Platform, provided seamless electronic access for members and staff while promoting opt-in to drive usage. This delivered significant operational and mailing cost savings, streamlined staff responses, and elevated service quality—proving Doxim software's transformative impact on efficiency and member satisfaction.
