Case Study

Performance Assessment to Maximize Jira’s Efficiency

Performance Assessment to Maximize Jira’s Efficiency

Case Study Performance Assessment to Maximize Jira’s Ef ficiency ©2020 Praecipio Consulting Performance Assessment to Maximize Jira’s Efficiency 1 Overview Our client, a leading provider of personal and commercial financial banking card services, was seeking to improve the performance of their TPS (Transaction Processing System) Jira Project instance. This instance was managed from the Marketing Team and critical to support the overall business. The Challenge Our client’s Jira instances crashed as often as 1-2 times each day and the client would make attempts at closing out issues they created or rebooted the application. Because of these crashes, this greatly affected the company as they accumulated several key workflow processes that stretched across marketing as well as c

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