A leading North American pet insurance and wellness provider serves over 800,000 pets across the U.S. and Canada, offering innovative, customized plans for veterinary care, wellness, and financial protection to support pet owners. The organization grappled with slow claims processing due to fragmented data silos in legacy systems, requiring extensive manual work, alongside limited fraud detection and risk assessment capabilities. Beyond Key software, powered by Databricks, revolutionized this by unifying data flows, accelerating claims processing, automating workflows, and enabling advanced AI-driven fraud detection—boosting efficiency, reducing risks, and enhancing customer care.

Join for free to read