Piedmont is advancing its mission to serve Georgia’s communities by leveraging Waystar’s advanced software to modernize patient collections. By integrating Waystar’s comprehensive revenue cycle platform across 1,600 locations, the health system generated a payment lift exceeding $10 million. The software’s intuitive PatientWallet tool empowered 65% of patients to create self-service payment plans, contributing to a 30% increase in point-of-service payments. This technological shift has streamlined administrative workflows and significantly enhanced the patient experience, reflected in a high net promoter score. Ultimately, Waystar’s automated solutions provide the scalability and efficiency needed to support millions of visits while maintaining peak financial health.

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