L’Oréal Canada's Montreal site, employing over 350 people across 50 production lines, manufactures popular hair and skin care products and showcased agility by pivoting to hand sanitizing gels for hospitals during the pandemic. Facing decentralized training content fragmented across systems and paper forms—with manual, inefficient processes handled by HR—L’Oréal integrated IFS software to unify records and streamline onboarding. IFS boosted operational efficiency, achieving an 11% higher Overall Equipment Effectiveness (OEE) as new hires trained faster, reducing downtime and enhancing production excellence.

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