Case Study

PROBLEM - High “where is my order?” call volume

PROBLEM - High “where is my order?” call volume

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“ CUSTOMER With more than 130 years of quality craftsmanship, dedicated customer service and timeless design to its name, Capezio is the brand of choice for athletes and performers, the world over. PROBLEM High “where is my order?” call volume SOLUTION WISMOlabs post-purchase order tracking system RESULTS • Minimizes “where is my order?” call volume • Increases revenue • Delivers an outstanding ROI CASE STUDY: CAPEZIO Kyle Keehan Senior Digital Marketing Strategist Dedicated to the performer in dance, theater, and recreation, Capezio is the foremost name in their market. With more than 130 years of quality craftsmanship and timeless design to its name, Capezio is the brand of choice the world over. To preserve its brand image, Capezio focuses on maintaining a high level of c

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