Case Study
Protecting kids with more efficient reports, thanks to Dragon
Success story Ed Madaus has a lot of experience protecting some of the most vulnerable members of our society. Not only is he Executive Director of Guild of St. Agnes, which has provided child care programs in Massachusetts since 1913, but he also gets involved in the court investigations that ensue when children are taken from parents. Those sensitive assignments, which he has been taking on since 1996, involve the creation of 20 to 30-page reports that meticulously examine the circumstances that led to the removal. “I do a thorough history of the case and a back history on each person involved, along with a conclusion, summary, and recommendations,” Madaus explains. “I begin the process with a hard copy report that’s sent to me, so I have the necessary background information.” W
