The PTC customer success story highlights how the company achieved a complete transition to a Zero Trust architecture using Zscaler to support a flexible, café-style work-from-anywhere model. The organization faced security and operational challenges caused by legacy VPNs that exposed internal IP addresses, enabled lateral threat movement, and increased cybersecurity risks. Growing adoption of cloud and SaaS applications also required a more modern, policy-based approach to securing users, devices, and applications. In addition, fragmented visibility into network performance and security issues made troubleshooting time-consuming and inefficient. By eliminating VPNs and adopting Zero Trust, PTC improved security, enhanced user experience, and gained better visibility across its environment

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