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Case Study

PTI Improves Business Continuity with Reliable Fixed Wireless Internet and Responsive Local Support

PTI Improves Business Continuity with Reliable Fixed Wireless Internet and Responsive Local Support

PTI Improves Business Continuity with Reliable Fixed Wireless Internet and Responsive Local Support

One Ring Networks
Pages 2 Pages

This case study explains how Products Techniques Inc., a specialist in protective coatings and dry-film lubricants, replaced an unreliable internet provider that caused frequent outages and offered inaccurate technical support. Because PTI relies heavily on email, VoIP, online orders, and customer communications, downtime directly threatened sales and operations. One Ring Networks helped the company exit its previous contract and installed a dedicated 20 Mbps by 20 Mbps fixed wireless circuit in approximately two hours without service disruption. PTI gained a more reliable connection, immediate access to knowledgeable support, accurate updates, and dependable callbacks. The improved service keeps daily operations running and gives the company confidence that connectivity issues will be han

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