Case Study
Pyramid’s Decision Intelligence Platform puts Export Packers on new trajectory for growth
Export Packers, an Ontario‑based importer, exporter, and distributor of food commodities with over 80 years of history, sought to modernize its technology to improve efficiency and strengthen business‑to‑business relationships. Despite its leadership position and reputation for quality and innovation, the company lacked actionable insights due to a fragmented, execution‑focused technology landscape. When John Stakel joined as Head of Information Technology in 2019, his mandate was to rehabilitate the technology stack and introduce better data‑driven decision‑making. The challenge centered on transforming entrepreneurial but siloed processes into a more cohesive, insight‑led operation that could fully leverage new technologies to support growth, efficiency, and smarter business decisions.
