This customer profile describes how a U.S.-based university recovered from a critical Oracle database corruption incident that affected essential object metadata and disrupted normal operations. The issue occurred during routine data center maintenance but surfaced days later through transaction errors, making standard backup recovery ineffective. ITC provided emergency services including database recovery, data salvage through export and import strategies, corruption bypass engineering, and post-recovery performance optimization. In addition, ITC delivered disaster recovery advisory services to strengthen future resilience. The engagement restored system stability, preserved critical academic data, and helped the university improve preparedness while minimizing long-term operational impac

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