Coastal Ridge Real Estate, a full-service multifamily investment management firm with 400 employees, partnered with Unboxed Technology to standardize its sales process and elevate the customer experience. Unboxed Technology's custom sales training software successfully established a consistent leasing approach across teams and provided managers with a complementary coaching program. This tailored technology solution addressed the company's training challenges, resulting in a double-digit increase in mystery shopper satisfaction. Most notably, the program drove a 40% increase in sales close rates, a success the National Sales and Learning Manager directly attributed 100% to the impact of Unboxed's training platform.

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