Case Study

Reducing the Time Spent on Support Tickets by 75% With Easy to Use, Modern BCDR

Reducing the Time Spent on Support Tickets by 75% With Easy to Use, Modern BCDR

Pages 2 Pages

Axcient helped by providing a modern, easy-to-use BCDR solution that reduces failures and troubleshooting, cutting support time by 75%. Their devices with flash memory and self-managed DR enable fast recovery with a 15-minute RPO and under 1-hour RTO, ensuring business continuity and meeting competitive SLAs. By standardizing backup under one MSP-only provider, Axcient simplifies management, lowers total cost of ownership, and boosts margins, addressing vendor sprawl and streamlining backup use cases for MSPs.

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