A Christian charity organization operating 34 facilities in the Saarland region and employing over 6,000 people sought to replace its 20-year-old PBX telephony system, which was no longer supported and posed a high risk of failure. The organization runs two emergency hospitals with more than 600 beds across 29 clinical areas and 10 competency centers, serving over 30,000 inpatients and 80,000 outpatients annually. To ensure reliable communication for medical staff and patients, the charity aimed to fully modernize its telephony infrastructure. The new solution improved system reliability, enhanced patient service, and ensured uninterrupted, secure communication across hospitals and care facilities.

Join for free to read