A retailer lacking a SOC and overwhelmed by EDR telemetry needed reliable incident response after a prior breach. As shown on page 1, they sought hands-on-keyboard remediation without the cost of full in-house staffing. Red Canary delivered autonomous Active Remediation, acting as an extension of their team. Page 2 highlights a mid-2022 incident where Red Canary contained and remediated a threat within an hour, preventing major project delays. With 24/7 monitoring, rapid quarantine and clear reporting, the retailer gained peace of mind and the ability to focus on strategic initiatives.

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