Case Study

Retailer Restores Customer Trust Through Binary Defense Partnership

Retailer Restores Customer Trust Through Binary Defense Partnership

Pages 2 Pages

This retail company offers distinctive outdoor apparel and accessories through both e‑commerce and brick‑and‑mortar channels, generating over $5 million in revenue. With an immature security program and a small team stretched across multiple responsibilities, the retailer struggled to combat a growing number of spoofed websites. These fraudulent sites eroded consumer trust, led to complaints about missing orders, and exposed customer data. Despite attempts to remove them, new spoofed sites continued to appear, overwhelming the team. Realizing the need for expert support, the retailer sought a partner to take down existing fraudulent sites, monitor for new ones, and assess their infrastructure for vulnerabilities.

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