The client needed to automate various administrative tasks across existing business processes, including: ? Prior authorizations ? Payment posting ? Claim splitting, verification and error processing ? EOB splitting and upload, claims data extraction ? Patient charts and medical records download ? Auto-filling insurance related forms ? Document request processing, collection and upload Solutions & Value Delivered ? CitiusTech architected, designed and developed a custom automation solution using the Automation Anywhere Robotic Process Automation (RPA) tool. Working together, the client achieved their goals: ? Standardized workflows across disparate systems to meet operational demands ? Increased throughput and productivity by scaling bots and reallocating bot machines ? Signi

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