Case Study
Rhizen Pharmaceuticals Strengthens Customer Relationship Management with Dynamics 365 Sales
Rhizen Pharmaceuticals, a Swiss-headquartered biotech company focused on developing innovative small-molecule treatments for cancer and inflammatory diseases, partnered with CloudFronts to implement Microsoft Dynamics 365 Sales. With operations across Germany, India, China, Australia, and the U.S., Rhizen needed a centralized CRM platform to better manage growing customer and sales activities. CloudFronts implemented Dynamics 365 Sales to support lead-to-opportunity conversion, opportunity pipeline management, structured business process flows, automated notifications, and customer relationship tracking. The solution helped Rhizen standardize sales processes, improve visibility into opportunities, reduce manual effort, and provide teams with a more efficient and scalable system for managin
