Ring’s fraud team saves millions by shutting the door on returns abuse
Ring’s fraud team saves millions by shutting the door on returns abuse
2 PagesSmart home security leader Ring prioritized customer satisfaction while battling costly policy and returns abuse across its popular product line. To protect revenue without harming loyal buyers, the company partnered with Riskified. Riskified's advanced software enabled Ring's fraud team to selectively block fraudulent return claims and policy exploitation. By automating prevention and targeting bad actors precisely, the platform eliminated manual overhead. This powerful integration allowed Ring to maintain attractive consumer policies, preserve a friction-free experience for genuine shoppers, and save millions of dollars in the process.
