Case Study

Saves Time and Money with ice Contact Center

Saves Time and Money with ice Contact Center

Pages 2 Pages

Request a Demo Today computer-talk.com/request-demo Bob Barker Choosing ice When Bob Barker decided to move on to a new contact center solution, they looked at and demoed about a dozen different products. ice stood out for its ability to take full advantage of Bob Barker’s Microsoft investments and eliminate their on-premises servers. With existing Skype for Business licenses (later replaced by Microsoft Teams licenses), Bob Barker wanted to make the most of them, and ice allowed them to do this perfectly. According to Bob Barker’s IT Operations Lead, Michelle Corbett, the two biggest standouts for them were “the ability to sit on top of Skype [for Business]/Teams, and the fact that we didn’t have to maintain a server on site. At that time, we couldn’t find another company that

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