Scaling Travel Operations with Cornerstone's Automation
Scaling Travel Operations with Cornerstone's Automation
4 PagesNavan, a leading business travel and expense platform, partnered with Cornerstone Information Systems to scale operations without increasing overhead. Initially reliant on manual QC and ticketing, Navan faced delays, errors, and rising costs. By implementing Cornerstone’s iQCX workflow automation and Schedule Change Manager, they achieved near end-to-end automation—reducing response times from minutes to seconds, cutting overhead, and improving accuracy. The result was seamless schedule handling, optimized workflows, and a consistently high-quality traveler experience supporting rapid global growth.
