SeaRoad modernized its freight and warehouse operations by replacing manual, paper-based processes with Infocomm’s cloud-based Transport Management System, fully integrated with its existing WMS. The company needed better visibility, real-time tracking, electronic PODs, and streamlined workflows to support growth and reduce customer inquiries. Through a strong partnership, detailed gap analysis, and extensive staff training, SeaRoad unified depot operations, eliminated manual entry, automated PODs, and delivered self-service tracking for customers. The results included fewer service queries, significant time savings, improved freight consolidation, stronger cross-team collaboration, and a scalable platform that now supports continuous improvement and future expansion into shipping integration.

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