ServiceNow cloud capabilitiesServiceNow cloud capabilities Today, IT organizations are adopting hybrid architectures that combine on- premises infrastructure and multiple public clouds. While this offers significant advantages, it also leads to increased environmental complexity. To deal with this complexity, IT organizations want consistent management solutions that make public clouds a transparent extension of their on-premises operations. They also expect day-to-day operational processes such as service manage- ment, application planning/testing/deployment, issue identification and resolution, security and risk management, and cost optimization to function seamlessly across their entire estate, independent of the underlying cloud or on-premises infrastructure. ServiceNow deliver

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