Case Study

SGS Thailand Boosts Communication Efficiency and Staff Mobility with Yeastar

SGS Thailand Boosts Communication Efficiency and Staff Mobility with Yeastar

SGS Thailand Boosts Communication Efficiency and Staff Mobility with Yeastar

Pages 2 Pages

SGS Thailand, part of the world’s leading testing, inspection, and certification company, struggled with outdated Avaya infrastructure, limited remote access, and poor usability. To modernize, they adopted the Yeastar P-Series Software Edition, which offered scalability, Microsoft 365 integration, and Linkus for Teams. This enabled seamless remote work, simplified user management through Azure AD Single Sign-on, and more efficient call handling via the Call Center Console. As a result, SGS Thailand improved daily communication efficiency, strengthened connectivity across branches, and built a more agile, interconnected workforce aligned with its global mission.

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