Case Study

SOLITON COMBINES CONVENIENCE AND SECURITY FOR LEADING JAPANESE INSURANCE FIRM

SOLITON COMBINES CONVENIENCE AND SECURITY FOR LEADING JAPANESE INSURANCE FIRM

SOLITON COMBINES CONVENIENCE AND SECURITY FOR LEADING JAPANESE INSURANCE FIRM

Pages 4 Pages

Co-op Kyosai made a name for itself by listening to customers and responding to their feedback. But, as those customers became more tech-savvy, it became clear that Co-op Kyosai’s systems were lagging. As a result, Co-op Kyosai wanted agents to use their own, unmanaged devices. It would significantly reduce IT overheads - but it also had security and usability problems. In the past, a reliance on printed brochures and paper-based contracts had slowed down the sales process. While Co-op Kyosai agents continually returned to the office to re-stock themselves with hard copies, the rest of the industry was forging ahead with digital transformation.

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