Sri Lanka Bank Empowers Employees with AI-Powered Knowledge Chatbot
Sri Lanka Bank Empowers Employees with AI-Powered Knowledge Chatbot
4 PagesA leading Colombo-based financial services company, with 500+ branches and 15,000 employees, provides banking and insurance products but struggled with managing vast internal documentation on savings, credit cards, and loans—hindering quick, accurate employee access amid rapid growth. Beyond Key software delivered a scalable system for efficient document handling, enabling instant information retrieval, smooth user experiences, and seamless scalability—empowering the workforce, streamlining operations, and supporting expansion with reliable data access.
