Case Study
STARLIMS HELPS DOUGLAS PHARMACEUTICALS ON ITS LEAN JOURNEY TO SMART LABS
Copilot said: Douglas anticipated that its targeted growth and expansion would place significant demands on laboratory operations, making information automation management essential for the regulated New Zealand Quality Control Department to support corporate objectives. To address this, the company launched a Smart Labs program and conducted capacity and utilization studies, which identified opportunities for more than 20% efficiency improvements. Key initiatives included implementing lean practices, reviewing the organizational structure, and centralizing services. However, these potential gains could not be fully achieved without automation and the adoption of a Laboratory Information Management System (LIMS), which would help streamline processes, improve productivity, and minimize im
