ECLARO helped a U.S. specialty insurance firm, backed by an investment company, reduce operating costs and improve financial performance following a major business divestiture. To address high expense ratios while maintaining service quality, ECLARO deployed a dedicated offshore IT team supporting application development, QA, infrastructure, and cybersecurity. The solution significantly lowered IT operating costs, improved expense and combined ratios, preserved productivity and turnaround times, and enabled scalable operations with an offshore team of more than 100 professionals. By aligning offshore teams with the client’s culture and delivery standards, ECLARO strengthened operational efficiency and positioned the specialty insurer for a successful sale, generating substantial value for

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