Case Study

Supporting Pension Clients with Efficient Self-Service Options

Supporting Pension Clients with Efficient Self-Service Options

Pages 2 Pages

Tonie Calogero, Portal Administrator for BC Pension Corporation, noted Liferay provides a modern portal for hosting content/self-service apps. Challenges involved sourcing a new vendor amid expiring support, managing 200,000+ users, and safeguarding sensitive data. Results delivered an all-in-one self-service tool for assistance/support/quick answers, successful upgrade from Liferay 6.2 to DXP, expanded digital resource access, and updated secure identity services for account info/self-service. The Liferay software helped manage vast user bases securely, enable seamless upgrades, expand online reach, and streamline self-service access.

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