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Case Study

Sweetwater Cable Television Solved Hidden Network Impairments with PreEqualization Analyzer

Sweetwater Cable Television Solved Hidden Network Impairments with PreEqualization Analyzer

Sweetwater Cable Television Solved Hidden Network Impairments with PreEqualization Analyzer

ZCorum
Pages 2 Pages

Sweetwater Cable Television, a Wyoming-based broadband provider, adopted ZCorum's PreEqualization Analyzer to eliminate recurring network issues that traditional troubleshooting methods failed to resolve. Technicians had repeatedly dispatched trucks, replaced customer equipment, and reinstalled fittings without identifying the true causes of intermittent voice and broadband problems. PreEqualization Analyzer quickly isolated hidden impairments, including loose fittings more than 600 feet from subscriber homes and damaged overhead cable located nearly 1,000 feet away. By accurately identifying both the severity and location of network faults, the platform dramatically reduced troubleshooting time, unnecessary truck rolls, and repeat service visits. Sweetwater incorporated the solution into

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