COTA struggled with manual patient cohort categorization, a process that relied on slow, resource-heavy engineering support tickets to assign unique identifiers. This bottleneck delayed critical tracking of patient care and outcomes. By implementing Decisions software, COTA successfully automated this complex task, eliminating the need for manual coding interventions. This shift streamlined workflows, drastically reduced operational delays, and ensured that patient datasets remained accurate and timely. Consequently, the organization effectively empowered its team to manage cohort assignments independently and error-free, significantly enhancing the speed of provider insights while removing the unnecessary administrative strain previously placed on their engineering resources.

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