Clinical and business leaders at Tampa General Hospital rely on a “daily blast” dashboard that’s filled with critical information they need for daily hospital operations. Unfortunately, maintaining and updating the dashboard in a timely manner created a number of challenges for the IT staff responsible for managing and distributing it to executives by the daily 8:00 a.m. deadline. If that email isn’t out by 8:00, IT gets a call. We rely on upstream systems like our Epic electronic medical record (EMR) system for a lot of the data, and we often couldn’t get the data we needed until 7:00 or 8:00 in the morning. If there was an issue with the Epic system overnight, we’d miss our SLA and would have to go back and rerun jobs. That took half a day to do. A lot of us were losing sleep a

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