The City Of Olathe KS, Partners with Level One, a Doxim company to Deliver Rapid-Response Payment Arrangement Program During the Pandemic
The City Of Olathe KS, Partners with Level One, a Doxim company to Deliver Rapid-Response Payment Arrangement Program During the Pandemic
4 PagesThe City of Olathe, KS, partnered with Level One, a Doxim company, to launch a rapid-response Payment Arrangement Program amid COVID-19 unemployment challenges that left households struggling with utility bills for water, sewer, recycling, and trash services. Doxim software enabled swift deployment of flexible payment options, streamlining customer requests, automating arrangements, and ensuring seamless communication to prevent service disruptions. This solution minimized manual processing, accelerated response times, and maintained revenue flow while supporting residents, showcasing Doxim's role in delivering crisis-ready, efficient utility management.
