The Elegant Resorts story: from limited automation to a personalised, data-driven platform in just six weeks. At a glance... Dedicated Support Multiple teams across RedEye enabled Elegant Resorts to have bespoke marketing strategies implemented in just six weeks. Single Customer View Enabled personalised communications across the customer journey. Long-term Success Delivered a sophisticated, data-led solution, which was personalised to help with both short and long-term business objectives. A unique business model requires a bespoke marketing engine Elegant Resorts offers bespoke, personalised travel experiences that take customers to some of the best destinations around the world. The luxury tour operator wanted to bring the same level of personalisation and care it puts into its tra

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