Case Study
The Everset Case Study
The Everset, a furniture rental platform, faced significant losses due to fraudulent users and non-payment/non-return (NPNR) cases, with around 13% of accounts posing risks. Without proper identity verification, the company lacked reliable user data, leading to financial losses and operational inefficiencies. By implementing iDenfy’s identity verification solution, The Everset automated onboarding and improved fraud detection. This allowed secure data handling and better customer validation. As a result, fraudulent accounts were reduced by 83%, NPNR rates dropped to 2%, and the company improved revenue stability while delivering a safer and more scalable customer experience.
