HOW CARREFOUR VOYAGES MADE THEIR INTRANET A REAL BUSINESS SUPPORT AND A POWERFUL COMMUNICATION TOOL Even before the Covid crisis, Carrefour Voyages had initiated a global digital transformation plan to optimize its operational processes. Improving internal communications was a natural next step. As a travel advisor, Carrefour Voyages have a responsibility to deliver information in real time to their agencies, and customers. Transferring information quickly and smoothly circulation is a challenge. THE PROJECT The health crisis accentuated this issue. Carrefour Voyages field teams are face to face with customers and being able to search for the most up-to-date information is a real help in making sales and taking decisions. The challenge was to quickly implement an internal portal with an

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