1 WWAA The Company A European multinational investment bank and global leading financial services provider operates a strong, profitable private clients franchise. The company has a network that spans over 50 countries, including Europe, Asia, and the Americas. The Challenge The company had siloed business processes that were supported by a patchwork of point solutions. These fragmented processes resulted in various strategic pains, such as difficulty responding to regulatory requests in a timely, accurate manner – which caused threats of sanction. The company needed a single source of truth in a platform capable of consolidating systems and business processes. It also led to the inability to use historical data to accurately forecast outside counsel costs. When this occurred

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