Case Study
The Rochester Fire Department Strengthens its Dispatch System with Automatic Run-Card Technology
Deccan International | 9444 Waples Street, Suite 300 San Diego, CA | 858.764.8400 | deccanintl.com DECCAN INTERNATIONAL Rochester, New York Case Study Rochester Fire Department fire chiefs found themselves behind the times, using a CAD system that was more than four decades old. To meet the demands of modern technology and stakeholders, the department overhauled the system to operate at its maximum potential. Rochester Fire Department (RFD) in the city of Rochester, New York, was operating on a response system that was originally designed in the 1970’s. After more than 40 years of deploying resources with a dated system that couldn’t be replaced due to budget constraints, fire chiefs knew it was time to upgrade to meet present day needs. With 18 fire companies located in 15 sta