Solution Overview 1 The challenge With the widespread adoption of cloud computing by the government, agencies have business units making cloud-based decisions independently of one another. The impact is twofold. First, hybrid cloud and multi-cloud environments are becoming the norm. Second, decentralized management can compromise the ability of agencies to operate securely and efficiently. The challenge becomes how can central IT transform the way they work with business unit IT to be involved in these decisions. The transformation of central IT Central IT is regaining control by assuming the role of a cloud service broker (CSB). This transformation is not a simple task and may require IT staff to learn new skills and leverage new toolsets. A critical component of the government C

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