Huron Consulting Group helped the University of Miami streamline student services by leveraging Salesforce technology to create a comprehensive platform that aligned university processes and supported students and staff effectively. This platform enabled the development of an online self-service portal and empowered staff to provide personalized student services within a state-of-the-art facility. Huron’s collaboration improved operational efficiencies, enhanced reporting capabilities, and supported high volumes of student interactions, significantly boosting student satisfaction and service delivery.

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