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Case Study

Tinius Olsen Transforms Global Operations with Dynamics 365, Field Service, Power BI, and Azure

Tinius Olsen Transforms Global Operations with Dynamics 365, Field Service, Power BI, and Azure

Tinius Olsen Transforms Global Operations with Dynamics 365, Field Service, Power BI, and Azure

CloudFronts
Pages 3 Pages

Tinius Olsen, a global materials-testing equipment manufacturer with more than 140 years of history, needed modern field service, an AX 2012 R3 upgrade, integrated customer data, advanced analytics, and stronger business continuity. CloudFronts implemented Dynamics 365 Field Service for scheduling, workflow automation, mobility, installations, calibrations, and preventive maintenance, while migrating operations to Dynamics 365 Finance and Operations. Mobile-file workflows were enhanced using Scribe and SSIS, and Power BI provided dashboards for billing, inventory, finance, operations, and KPIs. After go-live, the organization operated on a cloud-based CRM and ERP platform with improved field coordination, scalability, and decision-making. Azure-based high availability and disaster recovery

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