Toast transformed a spreadsheet-heavy compensation operation into a scalable system using Xactly Incent, Reporting, and Connect. As the company expanded, managers frequently lost visibility into credit for deals owned by representatives who left before activation, leading to disputes and recurring manual audits. Toast integrated Salesforce, Snowflake, and Workday with Xactly, giving sellers ongoing commission visibility and automating employee hierarchy updates. A custom Connect workflow now uses historical Workday records to assign credit automatically when affected deals go live. The solution saves approximately ten hours each month and has eliminated the recurring credit issue. Toast also removed outdated rules and technical debt, reducing active rule volume to roughly 30% of its origin

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