Top 5 online bank saves $4.7 million annualy in customer servicing costs
Top 5 online bank saves $4.7 million annualy in customer servicing costs
1 PagesPrecisely's software tackled skyrocketing servicing costs from account growth and rebranding for a bank burdened by manual large-scale printing, on-demand communications, and 140-day/$3,933-per-change updates. By re-platforming into a unified system, Precisely enabled self-managed personalized content, electronic high-volume welcome kits/tax forms, automated back-office letter/check fulfillment, and data-driven personalization/reconciliation/analytics—eliminating IT dependency, delivering on-demand communications at zero cost, and saving over $3M annually while streamlining rebranding.
