Newgen Software helped India’s top health insurer streamline its operations by automating key processes like policy issuance and claims management. Using advanced tools such as CRM and RPA, Newgen enhanced workflow efficiency, reduced turnaround times, and improved customer satisfaction. The solution addressed operational challenges, enabling the insurer to serve its large customer base more effectively, strengthen its network of healthcare providers, and deliver faster, more reliable services, ultimately driving business growth and operational excellence in a competitive industry.

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