Equinix helped Tram System by leveraging its Fabric® and data centers in Osaka and Tokyo to launch the TramOneCloud CXi platform, delivering comprehensive cloud-based communication services. This infrastructure provided secure, robust, and low-latency connectivity between NICE CXone’s cloud contact center and Tram System’s existing infrastructure across multiple locations, facilitating seamless integration and supporting Tram System’s expansion into international markets. Equinix’s scalable, flexible network enabled efficient user access, improved service reliability, and accelerated Tram System’s digital transformation.

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