This case study highlights how Ilmor Engineering, a high-performance engine manufacturer, transformed its dealer experience through a modern B2B commerce portal. The company faced challenges such as manual ordering workflows, inaccurate data, high return rates, and inefficient dealer support. By implementing a centralized digital solution using Pimcore, Ilmor streamlined ordering processes, improved parts identification accuracy, and enhanced product visibility. The platform reduced support calls, increased dealer satisfaction, and enabled scalable operations. As a result, Ilmor achieved reduced return rates, improved operational efficiency, increased revenue opportunities, and established a future-ready digital infrastructure for continued growth and innovation.

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