PROBLEM STATEMENT In today’s highly competitive market, offering premium, reliable voice services has become a must to attract and retain customers, and for a business model to thrive, delivering an exceptional customer experience must be complemented by both operational efficiency and cost-effectiveness. Accordingly, Colt has identified the need for an advanced assurance solution that provides the holistic visibility required to proactively assure their network and services, simplify their operations and reduce their time-to-resolution for improved customer experience. WHY COLT SELECTED INFOVISTA Following an extensive selection process, Colt chose to partner with Infovista to deliver its next-gen voice assurance solution. “Infovista stood out from the competition with their p

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